Shipping

All orders are shipped by Royal Mail and default to ground shipping. Rates are based on shipping destination. Please allow two weeks for delivery before reporting a missing order to Quevo Audio. You will receive an email with your tracking number once the order has been shipped.

Available shipping options and their costs are as follows, all shipping options and costs are non-negotiable.

UK Standard Delivery (2-4 working days) - £4.99
UK Next Day Delivery - £7.99
European Delivery (3-5 working days) - £12.99
Worldwide Delivery (5-7 working days) - £16.99

For shipping outside the UK charges can vary due to the freight rate at the time of shipping. Please keep in mind all delivery services apply to working days only. Weekend days are not factored into the delivery schedule.

If UK next day shipping is selected on an order placed before 1pm GMT, the order will ship the same day; if the order is placed after 3pm GMT, the order will ship the following day. If UK next day shipping is selected for an order placed before 1pm GMT on a Friday, please be advised that your package will not be delivered until Monday.

A tracking number will be emailed to you when your order ships. This tracking number will allow you to check on the delivery status of your order. If you have any inquiries regarding our shipping, please do not hesitate to contact Customer Service at info@quevoaudio.com.

Please be aware for all orders outside the UK, there may be applicable shipping duties and fees for which Quevo Audio is not responsible.

Returns & refunds shipping costs

Shipping costs incurred in connection with the exchange or return of new merchandise are non-refundable. You are responsible for paying the costs of shipping and for the risk of loss of or damage to the product during shipping, both to and from Quevo Audio.

In-stock online orders generally ship within two days after an order is received, so if you would like to cancel an order after it is already placed, it must be done within 24hrs. Contact orders@quevoaudio.com with your sales order number and a refund will be issued.

Please be aware for all orders outside the UK, there may be applicable shipping duties and fees for which Quevo Audio is not responsible.